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Design

ENRICHING THE USER EXPERIENCE

We engage your customers through stunning visuals, seamless experiences, and intuitive designs.

Our award-winning design experts streamline your journeys across every touchpoint while immersing customers through rich user features, captivating imagery, and creative brand storytelling. We help you create a friction-free path to purchase and discover opportunities to meet your customers where they are, anywhere, anytime, on any device.

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Expertise

User Experience Design

By understanding your business requirements, along with customer journey expectations, we collaboratively identify experience opportunities and explore technical feasibility through solution modeling.
  • Requirements gathering and definition
  • Solution modeling
  • Information architecture & taxonomy
  • User flows
  • Interaction design and wireframes

Strategy & Ideation

Our experience visioning activities are a crucial early step of a discovery process, laying out the biggest opportunities we see on the horizon and helping you to bring to life transformative experiences that help you exceed customer expectations and business goals.
  • Experience vision
  • Customer journey mapping
  • Feature recommendations and roadmapping

VISUAL DESIGN

We mix brand-driven creative inspiration, conceptual vision, and research insights to develop comprehensive visual solutions that incorporate UX best practices and capture the key aspects of your product or service experience.
  • Interface design
  • Design production and documentation
  • Art direction

BRANDING & CONTENT
DEVELOPMENT

By first honing in on your brand identity, we aim to clarify the purpose of all future design initiatives. From content design, production, and strategy to establishing brand and tone of voice guidelines, we leverage the power of storytelling and aesthetics to shape how customers perceive your brand.
  • Content strategy
  • Content auditing
  • Brand guidelines
  • Tone-of-voice guidelines
  • Content design and production
  • Copywriting

Prototyping, Testing
& OptimiZation

We combine design analytics and optimization and usability testing into a comprehensive set of services to facilitate iterative test-and-learn cycles that validate UI patterns, interaction concepts, and content effectiveness—and can even establish confidence in innovative experiences at any point from prototyping to post-launch.
  • Formal usability testing
  • Lean usability testing
  • High-fidelity prototyping
  • Design performance & optimization
Crafting the Perfect Coffee Experience
Read case study
Spreading the Scent of Wellness
Read case study

Jason Hart

SVP, Design

Creating best-in-class design experiences that connect brands with the customers they want to reach, that’s what motivates us.

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