Astound Commerce will keep a close eye on your server and network performance, operability and capacity. Our change management procedures allow for fast and precise system changes that are well-documented and invisible to customers. Because we always have multiple troubleshooting options, your operation stays intact at all times. Our user behavior emulation software helps to make sure that critical sections of your site are accessible and working properly. Finally, our capacity monitoring is there to provide extra room and boost within hours (or faster), whenever it’s needed.
Like any complex system, your network needs careful monitoring to maintain optimal performance. Astound Commerce provides constant monitoring of the performance, operability and capacity of your hosted solution.
Our comprehensive monitoring solution covers the network layer up through the application layer. We handle validation, notification, and reporting for fault and performance-based alerts on a broad range of network devices, operating systems, databases and applications.
With a dedicated customer relationship manager and robust change management procedures in place, we’ll always coordinate resources the best possible way, and make sure any systems changes are fast, precise and well-documented.