In the course of a grueling 2020, online ordering became a lifeline for many. Not surprisingly, ecommerce has skyrocketed, with global retail ecommerce sales projected to grow to US$6.54 trillion in 2022.
Of course, digital channels have been more than a lifeline for consumers; brands have also depended on them for their survival. Ecommerce capabilities are now fundamental to businesses across all verticals––and even those that historically depended on physical channels will now need to take advantage of the path that retail has cut.
Whether your organization is new to digital commerce or simply looking to bolster your ecommerce strategy into 2021 and beyond, trend predictions from our experts will help train your eye to emerging opportunities to ensure digital success.
David Outplays Goliath
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