Design

We engage customers through stunning visuals, seamless experiences, and intuitive design.

By streamlining your customer journeys across every digital channel, we help you create a seamless path to purchase, as well as opportunities to meet your customers where they are, anywhere, anytime, on any device.

Expertise

User Experience Design

By understanding business objectives and challenges, brand mission, and customer behavior, perception, and expectations, we collaboratively identify experience opportunities, validate approaches, and explore technical feasibility rapidly in easy-to-refine formats.

Services include:
  • Requirements gathering and definition
  • Solution modeling
  • Information architecture & taxonomy
  • User flows
  • Interaction design and wireframes

Strategy & Ideation

We synthesize business, brand, and customer analysis, combined with meticulous research and sophisticated data insights, to envision transformative experiences that exceed customer expectations and business goals.

Services include:
  • Experience vision
  • Customer journey mapping
  • Feature recommendations and roadmapping

VISUAL DESIGN

We mix brand-driven creative inspiration, conceptual vision, and research insights to develop comprehensive visual solutions that incorporate UX imperatives and capture the key aspects of the product experience.

Services include:
  • Interface design
  • Design production and documentation
  • Art direction

BRANDING & CONTENT
DEVELOPMENT

By first honing and articulating the brand identity, we aim to clarify the purpose of all future design initiatives. From building alignment across teams and delving into existing content to establishing frameworks for producing new content and creating the content itself, we leverage the power of storytelling and aesthetics to shape how customers perceive brands.

Services include:
  • Content strategy
  • Content auditing
  • Brand guidelines
  • Tone-of-voice guidelines
  • Content design and production
  • Copywriting

Prototyping, Testing
& OptimiZation

We combine design analysis, testing, and optimization activities into a comprehensive set of services to facilitate iterative test-and-learn cycles that validate UI patterns, interaction concepts, and content effectiveness—and can even establish confidence in innovative experiences, at any point from a pre-launch design phase to post-launch.

Services include:
  • Formal usability testing
  • Lean usability testing
  • High-fidelity prototyping
  • Design performance & optimization
Detected logo
Crafting a Trusted Brand Identity
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FLOR logo
Perfecting a Showcase Platform
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Jason Hart

SVP, Design

Creating best-in-class design experiences that connect brands with the customers they want to reach, that’s what motivates us.

Let’s chat
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