Shopping behavior and sentiments have rapidly evolved. Are you prepared to meet consumers’ needs this holiday season?

When it comes to shopping this holiday season, one dominant factor will determine which retailer consumers will choose. (Hint: it’s not price or convenience).

Get the insights.

Shopping behavior and sentiments have rapidly evolved. Are you prepared to meet consumers’ needs this holiday season?

When it comes to shopping this holiday season, one dominant factor will determine which retailer consumers will choose. (Hint: it’s not price or convenience).

Get the insights.

With recent and rapid digital adoption, consumer expectations have skyrocketed and retailers must create frictionless online customer experiences that will keep shoppers coming back for more. But how?

Astound Insights conducted a survey of 1,000 consumers in North America, Europe, and the Middle East to discover current consumer sentiment, and how changes in shopper values will impact brands this upcoming holiday season and beyond.

Our latest report, Preparing for an Ever-Evolving Holiday Season, confirms profound shifts in consumer behaviors and values as we begin to emerge from the pandemic.

Insights from our findings include:

  • Top reasons why 67% of shoppers surveyed will abandon a site before clicking the “Buy” button
  • A ranking of shopping experiences consumers expect retailers to provide or improve post-pandemic
  • Why 40% of consumers will not return to a retailer following a bad delivery experience
  • Actionable insights for retailers, and how changes in consumer values and behavior will impact consumer spend this holiday season

Download your copy of this proprietary report and discover what you can do now to stand out in a sea of digital storefronts, secure customer loyalty, and boost customer retention to generate revenue through Q4 and beyond.

Astound Commerce is your mission-critical partner in digital commerce, maximizing the brand and business value of every consumer touchpoint. With a strong global presence, 20 years’ experience, and a team of 1,400 deeply passionate experts in the areas of experience, design, demand, and technology, we’ve had the opportunity to partner with visionary brands such as L’Oréal, Boohoo, Halfords, FLOR, Toms, and Crocs.