MK leads the 1,300-plus Astound Commerce team globally, driving the company’s business strategy, annual planning, and decision-making processes, ongoing performance assessment and measurement, organizational alignment and transformation, and operating governance to build Astound’s digital commerce category leadership, customer service excellence, and a best-place-to-work environment for our teammates.
“What have we done to move our customers’ businesses ahead today?”
Deborah leads human resources globally, driving our focus on recognizing and rewarding excellence, creating opportunities for employee growth and development, ensuring an inclusive workplace, and supporting the physical, emotional, and financial wellness of our team.
“We strive every day to ensure our people experience at Astound is as wonderful as our client experience.”
Jerry leads the financial and operational management of Astound globally. He provides operational oversight and identifies and advises on opportunities to maximize financial performance and accelerate growth.
“Strive not to be a success, but rather to be of value.”
Vanessa oversees go-to-market strategy, marketing, partnerships, direct sales, and client services for Astound NA, combining regional expertise with global reach to grow revenue for clients across North America.
“Businesses often use the language of battle; remember we need joy, grace, and kindness as well.”
Emma oversees daily operations and directs partnerships, people, and prospects to help Astound grow revenue for clients in the UK and Ireland.
“The only time you can fail is if you stop, and the only person you should consider your competition is who you were yesterday."
Roxanne acts as an extension of the Global CEO and supports the Senior Leadership Team, activating annual planning and executing strategic initiatives that allow us to deliver cutting-edge solutions to our clients.
“Welcome change, embrace challenges, fail fast, and celebrate wins.”
Astound is proud to be in strategic partnership with two renowned firms, RLH Equity Partners and Salesforce Ventures, and to have representatives from both firms serving as valued members of our Board of Directors.
Los Angeles–based RLH Equity Partners’ private equity investments aid entrepreneurs in driving growth at scale and enhancing competitive market differentiation. With a focus on operations and talent development, RHL’s investment and partnership are accelerating the pace at which Astound is moving toward its North Star goal.
Salesforce Ventures, the company’s corporate investment group, partners with high-potential companies through strategic capital investment. With an emphasis on enterprise cloud technology and market expansion, Salesforce Ventures’ trust in Astound is helping us realize our goal of becoming the world’s top provider of digital commerce services.
Tucker has five years of experience advising the management teams of tech-enabled services businesses as they navigate the challenges of driving rapid growth.
Ari joined RLH in 2020 with experience in private equity and corporate strategy, including numerous in-depth engagements assisting portfolio company management teams with strategic initiatives to create value and improve systems. Ari focuses his attention on growth investments in technology services businesses.
Ryan has contributed to the growth and success of nearly a dozen RLH portfolio companies since joining the firm in 2008. He is enthusiastic about building trusted partnerships with management teams to achieve their goals and finds great satisfaction in the collective success of building leading businesses.
Rob’s experience includes over 35 years in operational roles and senior executive positions that include a decade as CEO and President of Marshall Industries. Rob’s transformation of that company turned a conventionally successful $250 million electronics industry distributor into a web-enabled $3 billion global competitor and was chronicled in his book Free, Perfect and Now: Connecting to the 3 Insatiable Customer Demands (Simon and Schuster).
As the EVP and GM for Salesforce Digital Experiences (including Marketing and Commerce Cloud), Lidiane focuses on digital transformation. She brings nearly two decades of experience leading teams and bringing products related to machine learning, enterprise scalability, and consumer productivity to market.