PLATFORMS & TECHNOLOGIES

20+ years in commerce technology, building trusted partnerships that support the success of your business

Building a modern commerce ecosystem is a constantly evolving endeavor. It requires a deep understanding of technology platforms, system architecture, and implementation methodologies to engage and activate the mobile, socially connected consumer.

Astound Commerce partners with the best-in-class technology providers in digital commerce, with a Global Partner Program that optimizes both the value partners add to Astound’s offerings and the value we bring to our partners.

Power Commerce Ecosystems

To ensure business success, we leverage our own expertise alongside partnerships with industry-leading platform providers to design an infrastructure that meets your customers’ ever-increasing expectations and enables you to meet your overarching business objectives.

  • Platform selection (B2C, B2B, B2B2C)
  • Optimize by capabilities
  • Optimize by device priorities
  • Digital direct response

Optimize Cross-Platform Integration

Perfectly integrated cross-cloud platforms generate a 360-degree customer view, resulting in efficient workflows for you and seamless brand experiences for your customers. Complexities of this nature demand deeply effective, established partnerships. We thoughtfully align the functionality of each platform to unify your digital landscape, creating a single view of your customer and the best solution for your business.

  • CRM & SSO
  • Community
  • Marketing
  • Service
  • Middleware

Enable Seamless Transactions

More than just flipping the switch on the platform, we enable a frictionless experience by coupling technologies from our partners with solutions that improve tracking and managing orders, better serve customers throughout their purchase, measure the logistics of fulfillment, and more. 

  • Order management
  • Omnichannel
  • Customer service
  • Payments, tax, and fraud
  • Logistics
  • Marketplaces and social shopping
  • Configure price quote (CPQ)

Activate Meaningful Experiences

We combine our expertise with market-leading partners to create meaningful customer experiences. By connecting social platforms, delivering personalized and enriched content, and leveraging your single customer view, we can help you create loyal and valuable lifetime customers. Across and not exclusive to:

  • Personalization
  • Loyalty
  • Content and asset management
  • Product, inventory, and price management

Automate, Amplify, and Measure

Your ongoing success depends on Astound partnering with the best technology providers in the business to help you acquire and engage consumers delivering insights, enabling testing, and facilitating growth to uncover ways to best optimize your digital commerce ecosystem.

  • Marketing automation
  • Social delivery and engagement
  • Ratings and social