Competing for Customers
Astound Insights Shopper Viewpoints
We are a
We operate beyond borders. Working global, by being local. Delivering digital commerce in 50+ countries. A team of 600+, on three continents, making sure the Astound Commerce experience is the same wherever it’s found.
We believe in the power of digital technology to transform the way people come together, interact and live their lives. We have a passion for digital commerce, enhancing the shopping experience for consumers, maximizing efficiency and opportunity for our clients.
Consumers expect a lot from the digital shopping experience, and they’re right to. Great brands try to deliver. We explore, analyze, prescribe and implement, based on an elegant process from strategy to ‘go live,’ helping clients delight customers and build a loyal following.
We are working to transform the digital shopping experience. Focusing on solutions for everyday life that surprise and delight. Our experts work alongside our clients to uncover the best path forward. We assess opportunity, then craft strategies and tools that help our clients redefine their markets.
Our pillars are the foundation of what we offer. Together, they represent a full service ability to deliver successfully on virtually any aspect of a client’s digital commerce needs.
That we build ourselves, with our own people
A team of strategic creatives that have the experience and passion to craft engaging experiences
From individuals who are leaders in their own disciplines of digital commerce
Stories of shared success
We’ve worked with a lot of great people over the years. Some of the most powerful brands in the world and many of the most innovative in their markets. Here are just a few of the clients we’ve had the privilege to serve.
Our approach to solving a client’s challenges is simple…we listen. Not just in the form of a survey. We sit down and talk to clients. We want to understand what brought them to this point, their vision for the future, the challenges and opportunities they see along the way. We diagnose their needs. Chart the way. Explain our thinking. Get to a place of full agreement. Then we execute. Step by step. Until we reach that vision, bringing to bear all of our resources, both internally and through our large community of technology partners.
In Their Own Words
We actually saw sales growth on the day of launch.Matthew Gratze, Director of Global EcommerceMothercare
We all know, appreciate, and understand how hard you guys have worked to make this Demandware project such a success...great businesses are made from great partnerships.Mahmud Kamani, CEOboohoo.com
Astound Commerce has been our partner for many years. Time and time again they've shown their commitment to maintaining a strong long-term relationship and partnership.Susan Freed, IT DirectorSam Ash
Astound has been an integral partner in the success of PartsTown for nearly a decade. The passion and technical skill of our dedicated team and their supporting resources have helped make PartsTown the technology leader in the commercial kitchen parts industry.Mike O'Shea, Director of EcommercePartsTown
The Astound folks were an integral part of our team, living and breathing the new site with us. They provided great WebSphere Commerce expertise, working hand-in-hand with our developers, so we’d be prepared to fully take over ongoing development post-launch.Michael MooreMoosejaw CTO
It was the smoothest project I’ve worked on for a long time...It was reassuring to know we could get hold of the Astound team at any time of day, and it was a key part of what made this project run so smoothly.Liz Rawlinson, Associate Digital DirectorAnya Hindmarch
The project as a whole was a complete success with planned site launches either being early, on-time or within days of the original plan. We achieved all of the project’s original objectives and managed to do so on budget, which is incredible.Harriet Williams, Group Multichannel DirectorLLX GBS
The Astound team distinguishes themselves with a structured, client-focused methodology that encourages collaboration between internal resources and Astound's experienced subject matter experts.John Coniglio, VP Information TechnologyAshley Stewart
The project was a complete success, not only in terms of the results it delivered but also the speed at which Astound made this happen.Jez Wilson, Head of Ecommerce DevelopmentSpace.NK
We believe in true partnerships. Shared success is one of our core values. Here are some of the people we work with on a regular basis. Many have been partners for years. We’ve worked with some on dozens of projects, for others, as in the case of Salesforce Commerce Cloud, it’s been hundreds of times. Which means we share a deep understanding of our partners and know how to get the most out of the solutions we package for clients.