1.Information We Collect and How We Collect It
Every computer connected to the Internet is given a domain name and IP address – a set of numbers that serve as that computer’s “Internet Protocol”. When a visitor requests a page from Astound’s website, our Web servers automatically recognize that visitor’s domain name and IP address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed our site. We use this information to examine our traffic in aggregate, but do not collect and evaluate this information for individuals.
We may ask you to provide your e-mail address or mailing address for the purposes of contacting you if you have asked us to provide you with information relating to our services, conducting a survey, or to provide additional services (e-mail newsletters, announcement lists or information about new services). Whenever we request the identity of a visitor, we will clearly indicate the purpose of the inquiry before the information is requested. We maintain a strict “No-Spam” policy that means that we do not intend to sell, rent, or otherwise give your e-mail address to a third party.
When you sign up for an Astound service or newsletter, your name or alias is recorded solely for purposes of maintaining your account within the Astound client base or as a subscriber to our forthcoming newsletters.
You have the choice of accepting cookies by changing the settings of your browser. You can reset your browser to refuse all cookies, or allow your browser to show you when a cookie is being sent. If you choose not to accepting these cookies, your experience at our site and other Web sites may be diminished and some features may not work as intended.
3. Social Media Widgets
Astound will only disclose personal information when required by law or in the good-faith belief that such action is necessary to:
- Conform to the law or comply with a legal process served on Astound;
- Protect and defend the rights or property of the Astound network of sites, or visitors to Astound;
- Identify persons who may be violating the law, the legal notice, or the rights of third parties;
- Co-operate with the investigations of purported unlawful activities.
Astound uses reasonable precautions to keep the information disclosed to us secure. Astound reserves the right to transfer information in connection with the sale of all or part of Astound capital stock or assets. Furthermore, we are not responsible for any breach of security or for any actions of any third parties which receive the information.
5. Third Parties
Please keep in mind that whenever you voluntarily disclose personal information online – for example through e-mail, discussion lists, or elsewhere – that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.
Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you’re online.
Astound servers are protected with generally available security technologies, including firewalls and data encryption. These technologies are designed to prevent unauthorized access, but no guarantee can be made that your information and data will be secure from intrusions and unauthorized released to third parties. The security of your personal information is important to us.
7. Privacy Shield
Astound participates in the US-EU Privacy Shield Framework and the US-Swiss Safe Harbor Framework as set forth by the United States Department of Commerce regarding the collection, use, transfer, and retention of personal information from European Union member countries and Switzerland to the United States. Astound has certified that it adheres to the Privacy Shield and Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement with respect to all personal information within the scope of the Privacy Shield or Safe Harbor transferred from the E.U. or Switzerland to the U.S., respectively. The Federal Trade Commission has jurisdiction over Astound’s compliance with the Privacy Shield.
To learn more about the Privacy Shield and view Astound Commerce Corporation’s self-certification please visit: https://www.privacyshield.gov/welcome.
8. Your Consent to This Agreement and Notifications
9.Contact Information and Complaints
In compliance with the Privacy Shield Principles, Astound commits to resolve complaints or questions about our collection or use of your personal information. Individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Astound at:
Attention: Legal Department – Privacy
Astound Commerce Corporation
1001 Bayhill Drive, Suite 100
San Bruno, CA 94066
United States of America
Astound has further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States (and for European Union residents, the European Union Data Protection Authority). If you do not receive timely acknowledgment of your complaint from us, or if we have not resolved your complaint, please contact or visit JAMS (or EU DPA) for more information or to file a complaint. The services of JAMS (or EU DPA) are provided at no cost to you. Lastly, if needed thereafter, per the Privacy Shield you have the possibility, under certain conditions, to invoke binding arbitration for complaints regarding Privacy Shield compliance that are not resolved by any of the other Privacy Shield mechanisms. You may visit Annex I of the Privacy Shield for more information: https://www.privacyshield.gov/article?id=ANNEX-I-introduction.
Date of Last Revision: May 16, 2017